Privacy Policy
This Privacy Policy describes how Utkal Aditri (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Device information: version of web browser, IP address, time zone, cookie information.
- Order information: name, billing address, shipping address, payment information (processed securely via Razorpay), email address, and phone number.
2. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Razorpay to process all payments securely. We do not store your credit card or UPI details on our servers.
- We share your shipping address and phone number with our courier partners (e.g., Delhivery, BlueDart) solely for the purpose of delivering your order.
3. Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers (if you opted into our newsletter).
4. Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. This is necessary for accounting and legal tax compliance in India.
5. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@utkaladitri.com.
Last Updated: 7/25/2026